Shameless IndiaTimes shopping
Shopping Online in India is always a problem,You don't have much choices and all the shopping portals have bad reputation...Through I see many very BAD reviews for indiatimes shopping I was sticking with them for 2 years and ordered around 10 times ranking from 11000 INR to 200 INR products
They never have a fix date of delivery and customer support is useless...Until recently I was able to get my products in any time 5-20 days but the recent Order I placed for a Book make me rethink and I decided to use them No longer...
I placed a order for a book 1 month back,they charge me instantly only to tell after 12 days that my Book is "Out Of stock" and they will refund me in 3 working days...
Fair enough?No read on...
They did not refund me yet and now its 10 days and to my surprise they still have the same book online ready to be ordered again on website...
Can not they take the Book off line which they know is "Out Of stock" Or at least mention on it
They are too shameless and seems to not to worry about future customers who will order same book again and to repeat my story!
In SHORT DON'T BUY FROM INDIA TIMES IF YOU WANT PEACE OF MIND
Now I am trying Sify Shopping for first time to see how it go,I will post my exp. with them as well soon,I hope it will be better than India times
Update:I am yet to get a refund from Indiatimes through its 20 days now and sify shopping deliver my order after 13 days of order.I am happy they deliver it but I know there customer service is so poor,I send them a email about 7 days back and they are yet to reply to at least acknowledge it.The customer Chat link given on sift site hardly works!Its always says "all agents busy,try later"
Looks There is no meaning of shopping online in India
They never have a fix date of delivery and customer support is useless...Until recently I was able to get my products in any time 5-20 days but the recent Order I placed for a Book make me rethink and I decided to use them No longer...
I placed a order for a book 1 month back,they charge me instantly only to tell after 12 days that my Book is "Out Of stock" and they will refund me in 3 working days...
Fair enough?No read on...
They did not refund me yet and now its 10 days and to my surprise they still have the same book online ready to be ordered again on website...
Can not they take the Book off line which they know is "Out Of stock" Or at least mention on it
They are too shameless and seems to not to worry about future customers who will order same book again and to repeat my story!
In SHORT DON'T BUY FROM INDIA TIMES IF YOU WANT PEACE OF MIND
Now I am trying Sify Shopping for first time to see how it go,I will post my exp. with them as well soon,I hope it will be better than India times
Update:I am yet to get a refund from Indiatimes through its 20 days now and sify shopping deliver my order after 13 days of order.I am happy they deliver it but I know there customer service is so poor,I send them a email about 7 days back and they are yet to reply to at least acknowledge it.The customer Chat link given on sift site hardly works!Its always says "all agents busy,try later"
Looks There is no meaning of shopping online in India
Labels: Shameless IndiaTimes shopping
posted by Diana @ 5:11 AM
1 Comments:
At April 22, 2008 at 10:33 AM ,
Unknown said...
I AGREE 100% TO WHAT YOU HAD SAID. TILL NOW I HAD SHOPPED 4 TIMES ON INDIATIMES SHOPPING OUT OF WHICH 3 ORDERS WERE CANCELLED DUE TO NON-AVAILABILITY OF STOCK. AND THAT TOO THE ORDERS ARE CANCELLED AFTER 10 DAYS OF PLACING THEM. AND AS IF ITS NOT ENOUGH I RECEIVED REFUNDS FOR 2 OF THE PRODUCTS AFTER 20 DAYS AND I AM YET TO RECEIVE A REFUND FOR THE LAST ORDER AND ALREADY 20 DAYS HAVE PASSED SINCE THE LAST ORDER WAS PLACED BY ME. WHY DONT THEY MENTION BESIDES THE PRODUCT ON THE WEBSITE THAT THEY ARE OUT OF STOCK. AND TO MY SURPRISE I FIND THE SAME PRODUCTS BEING ADVERTISED ON THE WEBSITE SO THAT OTHER CUSTOMERS GO THROUGH THE SAME HARASSMENT AGAIN. IN SHORT, I REQUEST EVERYONE TO NEVER EVER SHOP ON INDIATIMES. OTHER WEBSITES LIKE REDIFF SHOPPING, FUTUREBAZAAR AND INDIAPLAZA ARE FAR SUPERIOR, OUT OF WHICH INDIAPLAZA IS THE BEST.
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